如果你正需要一个话务服务合作伙伴,如果你正在纠结选择哪个合作伙伴好,如果你不知道选择400电话是否正确,也不清楚400电话的优势,那么,
济南400电话申请公司认为今天这篇文章,值得你看完!
If you are in need of a voice service partner, if you are struggling with which partner to choose, if you are not sure if choosing 400 phone is correct, and if you are not clear about the advantages of 400 phone, then Jinan 400 phone application company believes that today's article is worth reading!
要解决以上疑惑,我们仅需做一个假设。假设一家企业在众多话务服务合作平台中,选择了400电话。这个决定,对企业而言有什么好处?
To solve the above doubts, we only need to make one hypothesis. Suppose a company chooses 400 phone calls among numerous communication service cooperation platforms. What are the benefits of this decision for the enterprise?
一、企业拥有一个靠谱的合作伙伴。
1、 The enterprise has a reliable partner.
作为企业的官方服务热线电话,没有靠谱的服务能力和技术支撑,时不时出岔子、掉链子,会对企业产生非常糟糕的负面影响,这不是企业想要的结果。所以,企业的官方电话服务平台,一定要非常靠谱。
As the official service hotline of a company, without reliable service capabilities and technical support, occasional mistakes and chain drops can have a very bad negative impact on the company, which is not the result that the company wants. So, the official telephone service platform of the enterprise must be very reliable.
二、企业将来付出的成本更低了。
2、 Enterprises will pay lower costs in the future.
企业管理者们都想要把钱花到刀刃上,企业的每一笔开销,都要经过严格控制,甚至希望一分钱能发挥出一块钱的效果。开通400电话,就是非常划算的选择。
Enterprise managers all want to spend money on the cutting edge, and every expense of the enterprise must be strictly controlled, even hoping that every penny can produce a dollar effect. Opening a 400 phone call is a very cost-effective option.
低成本:开通400电话,无需单独购买通讯设备。企业的座机、员工的手机,都支持绑定在400电话上,成为400电话分机,解决了固话的单一性和不可移动的缺陷。
Low cost: Activate 400 phone calls without the need to purchase communication equipment separately. The landlines of enterprises and employees' mobile phones support binding to 400 phones, becoming 400 phone extensions, solving the shortcomings of fixed phone singularity and immobility.
高回报:一个400电话支持200?个分机绑定、坐席绑定,还支持1000通及以上电话同时呼入。还有众多免费功能,如区域设置、黑白名单、接听模式、话单查询等,解决企业客户服务之需。
High return: Can a 400 phone support 200? Individual extension binding, seat binding, and support for simultaneous incoming calls of 1000 or more calls. There are also many free features, such as regional settings, black and white list, answering mode, and ticket inquiry, to meet the needs of enterprise customer service.

三、企业拥有更多实用的增值服务功能。
3、 Enterprises have more practical value-added service functions.
开通400电话,还可以同时拥有超多实用的增值功能。
By opening a 400 phone number, you can also have a plethora of practical value-added functions.
彩铃:400电话有多种彩铃功能。公告彩铃,是很好的的宣传窗口;工号播报彩铃,体现企业管理规范,提升客户服务质量;七炫彩铃,根据不同时间段、不同区域播放不同彩铃,实现针对性宣传、服务。
RBT: The 400 phone has multiple RBT functions. Announcement ringtones are a great promotional window; The job number broadcasts the ringtone, reflecting enterprise management standards and improving customer service quality; Qixuan RBT, playing different RBTs according to different time periods and regions, to achieve targeted promotion and services.
IVR智能语音导航:将每一位客户快速地引至对应的员工手中。企业员工服务变得更专业。
IVR intelligent voice navigation: Quickly guide each customer to the corresponding employees. Enterprise employee service has become more professional.
通话录音:不仅可以帮助企业监督员工工作质量,还能为企业管理者处理客户纠纷提供重要证据。
Call recording: Not only can it help enterprises supervise the quality of employee work, but it can also provide important evidence for enterprise managers to handle customer disputes.
这些被众多企业喜爱和长期使用的增值功能,能满足不同类型企业的各种个性化需求。
These value-added functions, which are loved and used by many enterprises for a long time, can meet various personalized needs of different types of enterprises.
400电话凭借众多服务功能,可以有效地辅助企业的客服人员处理企业的售前售后服务问题,及时的电话沟通提高了企业员工的工作效率,也更容易提升客户对企业的满意度。您有需求可以来联系我们
http://www.jnsll.com!
With its numerous service functions, the 400 phone can effectively assist enterprise customer service personnel in handling pre-sales and after-sales service issues. Timely telephone communication improves the work efficiency of enterprise employees and also makes it easier to improve customer satisfaction with the enterprise. You can contact us if you have any needs http://www.jnsll.com !