有很多发问400电话究竟是什么？发问的朋友有很多，来自各行各业，但是其实并不是每一种职业都会用得到这个电话，对于个人来说是这样子的，但是对于企业来说这个电话就是必备的电话了，那么关于400电话，您了解什么呢？下面济南正规的400电话服务商为您讲解：

There are many questions about what the 400 phone is? There are many friends from all walks of life who ask questions, but in fact, not every profession can use this phone. This is true for individuals, but it is a necessary phone for enterprises. What do you know about the 400 phone? Next, Jinan's regular 400 telephone service provider will explain to you:

电话说明

Phone Description

这种电话顾名思义就是名字带400开头的电话，400电话是由全国统一发行的虚拟电话，拨打该电话的电话线路统一接入专门基站进行转接，拨打电话的双方共同承担电话拨打费用；办理的该电话的用户需要带上身份证以及基本信息前往营业厅，基本信息填写和套餐选择完成之后即可办理。

As the name implies, this kind of telephone is a telephone with a name beginning with 400. The 400 telephone is a virtual telephone issued by the whole country. The telephone line that dials this telephone is connected to a special base station for transfer. The two parties who dials the telephone jointly bear the cost of the call; The user who handles the call needs to bring his/her ID card and basic information to the business hall. After the basic information is filled in and the package selection is completed, he/she can handle it.

电话使用说明

Telephone instructions

对于很多企业来说，400电话就是专门用于售后电话，在使用电话的时候，所有用户拨打电话的信息全都保存在该电话的信息储存中，即使后续绑定的电话号码发生更改，所有信息依旧保存在电话储存中；同时，该电话能够完成一个号码多端口接入，只要将接入的座机或者号码完成绑定即可。

For many enterprises, the 400 phone is specially used for after-sales calls. When using the phone, all the information that users call is saved in the information storage of the phone. Even if the subsequently bound phone number changes, all the information is still saved in the phone storage; At the same time, the phone can complete multi-port access of one number, as long as the access landline or number is bound.

具体办理流程

Specific handling process

企业或者用户要想办理400电话的使用，则准备好基础身份证信息和需要捆绑的能够使用的电话号码，前往对应办理的营业厅，通常来说国内的三家营业厅都是能够办理的，无论选择哪一家都是可以的，前往对应的营业厅之后，按照服务人员的指导选择好要办理的套餐，后再选择一个想要的电话号码即可。

If an enterprise or user wants to handle the use of the 400 phone, they should prepare the basic ID card information and the available phone number to be bundled, and go to the corresponding business hall. Generally speaking, the three business halls in China can handle it. No matter which one they choose, they can. After going to the corresponding business hall, they should select the package to handle according to the guidance of the service personnel, Then select a desired phone number.

如何使用

How to use

那么400电话具体要怎么样在企业的售后上进行使用呢？用户可以在商品出售的平台或者商品包装上留下联系方式，很多时候售后就是在出现问题的时候才会打电话，将电话打印在这些地方能够帮助消费者在短的时间里找到企业，联系售后解决对应的问题；在进行产品宣传的时候也可以留在宣传的视频或者是宣传单上。

So how to use the 400 phone in the after-sales service of enterprises? Users can leave contact information on the platform or package where the goods are sold. In many cases, after-sales only calls when there is a problem. Printing the phone in these places can help consumers find the enterprise in a short time and contact after-sales to solve the corresponding problem; You can also leave it on the promotional video or leaflet when promoting the product.

反馈信息怎么用

How to use feedback information

400电话拨打过来的消费者通常来说都是因为产品出现了问题，而他们的电话对于企业来说就是很好的改进方向，企业可以根据消费者反馈的问题进行产品优化；产品的进步也正是靠着使用者的反馈来的，这样的电话正好提供给企业一个方便收集消费者信息的渠道方法。

Consumers who call from 400 are usually due to product problems, and their phone number is a good improvement direction for enterprises. Enterprises can optimize their products according to the problems fed back by consumers; The progress of the product also depends on the feedback of users. Such a phone just provides a convenient channel for enterprises to collect consumer information.

关于400电话的相关内容我们就讲解到这里了，您对此有怎样的疑惑，或者有需求，可以随时来联系我们http://www.jnsll.com！

That's all we have to say about the 400 phone. If you have any doubts or need, please feel free to contact us http://www.jnsll.com ！