在很多人的认知中，400电话只是以400开头的客服电话，它与普通电电话和手机号相比，无非是号码段的差异。其实，当你真正的深入了解400电话之外就会发现，济南400电话比普通电话的优势还是很多的。

In the perception of many people, the 400 phone is only a customer service phone that starts with 400. Compared with the ordinary telephone and mobile phone number, it is nothing more than the difference of the number segment. In fact, when you really understand the 400 telephone, you will find that Jinan 400 telephone has many advantages over ordinary telephone.

一、400电话可以轻松解决大量客户同时来电的问题

1、 400 phone can easily solve the problem of a large number of customers calling at the same time

普通电话每次接听电话，只能是一号一线。当客户咨询量较低时，电话并不会出现占线情况，但当遇到多个客户同时拨打电话时很容易就会出现电话占线的情形，此时的客户往往会因为占线而不再拨打，无形当中让企业客户流失，这种情形的出现无疑是令企业感觉到头疼的。

Every time an ordinary telephone receives a call, it can only be the first line. When the number of customer inquiries is low, the telephone line will not be busy. However, when multiple customers call at the same time, it is easy to get busy. At this time, customers will often stop calling because of the busy line, which virtually leads to the loss of corporate customers. This situation is undoubtedly a headache for enterprises.

但是企业开通400电话的话则没有这种令人头疼的事情发生，因为一部400电话一般支持200+的分机，普通电话和手机号都可以绑定，此时企业可以相关设定来自有分配电话，当客户有不同的需求咨询时会智能的分配到空闲分机，不会出现电话占线的情形。

However, if an enterprise opens a 400 phone, there is no such headache, because a 400 phone generally supports 200+extensions, and the common phone and mobile phone number can be bound. At this time, the enterprise can set the relevant settings from the assigned phone. When the customer has different needs for inquiry, it will be intelligently assigned to the idle extension, and the phone will not be busy.

二、企业不用为地址搬迁或者换号而担心客户丢失的情况

2、 Enterprises do not need to worry about customer loss for address relocation or number change

如果企业用一部普通电话来处理客服问题，他们在企业更换城市或者更换号码后会在无形当中丢失一部分原有的顾客群，因为想要维持原有客户挨个通知的话不但效果较差，而且成本较高。但如果使用的是400电话，他们则没有这种担心，因为即便更换了座机号或者手机联系人，他们只需要更换400电话的绑定电话即可，全国通用的10位电话号码根本不用更换，也便不会影响到客户服务的展开和业务推广。

If an enterprise uses an ordinary telephone to deal with customer service problems, they will lose part of their original customer base after the enterprise changes the city or number, because if they want to keep the original customers informed one by one, the effect is poor and the cost is high. However, if they use the 400 phone, they have no such worry, because even if they change the landline number or mobile phone contact, they only need to change the binding number of the 400 phone, and the 10-digit telephone number that is commonly used in the country does not need to be changed at all, which will not affect the development of customer service and business promotion.

三、400电话能让客户体验更多的增值功能

3、 400 phone allows customers to experience more value-added functions

1、企业可以利用公告彩铃功能来拓展企业的宣传，增加人们对企业文化、企业活动的认识。

1. Enterprises can use the announcement RBT function to expand their publicity and increase people's awareness of corporate culture and corporate activities.

2、智能语音导航功能可以让不同需求的客户自动分流到对应部门，此时更利于企业对客户的一对一服务。

2. The intelligent voice navigation function can automatically divert customers with different needs to corresponding departments, which is more conducive to the one-to-one service of enterprises to customers.

3、自动保留通话录音的功能可以保障客户和员工权益的维护，也利用企业根据通话记录对企业经营做出调整。

3. The function of automatic reservation of call records can protect the rights and interests of customers and employees, and also use enterprises to make adjustments to business operations based on call records.

此外，相比较普通电话比较宅的选号范围，400电话拥有更多的数字组合形式，联通、电信、移动多种有特色的好记的电话号段可供企业来选择，这一点是普通电话很难做到的。所以您有400需求，建议来联系专门做业务的我们http://www.jnsll.com哦！

In addition, compared with the number selection range of ordinary phones, 400 phones have more digital combinations, and China Unicom, China Telecom and China Mobile have a variety of distinctive and easy-to-remember phone number segments for enterprises to choose, which is difficult for ordinary phones to do. So you have 400 requirements. It is recommended to contact us who specializes in business http://www.jnsll.com oh