Now, more and more enterprises have started to use 400 phones, but some people do not know enough about 400 phones. The following knowledge can help you better understand 400 phones.
1、 400 is not a toll free number. Some people confuse 400 with 800. The 800 phone is free, but it only supports dialing from a landline. If you dial from your mobile phone, you will be prompted that the number is empty. The 400 phone is designed on the basis of the 800 phone, which is an upgraded version. But 400 phone calls are not free. Mobile phones or landlines that dial 400 calls need to pay for local calls, so don't mistake 400 calls for free calls.
2、 400 calls are also charged. 400 calls are charged bilaterally, that is, users need to bear the local call fees when making calls, and enterprises also need to pay. If the phone is free, the operator will not be able to make money, so this is definitely impossible.
3、 When selecting 400 numbers, you must select a number. Now there are many second-hand 400 phones in the market. The second-hand 400 phone numbers are quite beautiful, and many people are willing to buy 400 numbers. However, there are also disadvantages in choosing 400 phone numbers. Once the second-hand number is handled, you may receive harassing calls.
4、 There is a limit to the objects of telephone handling, which can only be handled by companies or individuals. Individuals cannot handle it. It can even be said that the 400 telephone is a special telephone for enterprises. It does not belong to a person, but intelligence belongs to enterprises and institutions.
5、 400 calls can only be answered but not dialed. 400 calls cannot be dialed. If you receive a call from 400, it is not a 400 call, but an internet call. This kind of behavior is illegal in the industry, and will be banned if found out.
6、 400 How to install the telephone. The 400 phone does not need to install any equipment, as long as the phone that can be answered is bound to the 400 phone. However, you must provide relevant information when applying for 400 telephone calls. Including the scanning copy of the business license and ID card of the enterprise, and the 400 telephone application form, etc. There is no charge for opening a 400 phone, but there is a charge for using a 400 phone.
7、 As for the 400 phone number, you can choose it. It's better to choose a number that is easy to remember. This will help users remember your number, which is also conducive to the long-term development of the enterprise.
8、 The use of 400 telephone must be accompanied by enterprise RBT, which is conducive to shaping a good image of the enterprise. There are more than two 400 phones transferred, which can solve the problem of busy lines. Enterprises should publicize their 400 numbers so that more people will know and use them.
In a word, you should learn as much as possible about the relevant knowledge when using 400 phones. The above knowledge can help you better understand and use 400 phones.