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400电话到底是不是骗人的?

来源:http://www.jnsll.com 发布时间:2022-05-03 21:05:00 浏览次数:

400电话到底是什么?
What is a 400 phone?
作为一个业内的从业者,很多人总是认为400电话就是骗人的,实则不然。400电话并不是一种诈骗电话的代名词,它一种主被叫分摊业务,即主叫承担市话接入费,被叫承担所有来电接听费用,专为企事业单位设计的全国范围内号码统一的虚拟电话总机。所有拨往总机号码的来电均被转接至预先设定的固定电话、手机或呼叫专线上。400电话总机只负责处理呼入的电话,不能外拨。(所以接到的400电话基本上都是推销或者诈骗电话)
As a practitioner in the industry, many people always think that the 400 phone is deceptive, but it is not. 400 telephone is not a synonym for fraudulent telephone. It is a kind of shared service between the caller and the called, that is, the caller bears the local call access fee and the called bears all the call answering fees. It is a nationwide virtual telephone switchboard designed for enterprises and institutions. All incoming calls to the switchboard number are transferred to the preset fixed line, mobile phone or call line. The 400 telephone switchboard is only responsible for handling incoming calls and cannot dial out. (therefore, the 400 calls received are basically sales promotion or fraud calls)
不同于普通固话手机客服的特点是什么?
What are the characteristics different from ordinary fixed line mobile phone customer service?
一:400企业热线不但可以成为一个分部的总机,更可以作为全国各分支的总机。且无需增加硬件、软件投入,无需人力维护。
1: The 400 enterprise hotline can not only become the switchboard of a branch, but also serve as the switchboard of all branches in the country. And there is no need to increase hardware and software investment and manual maintenance.
二:多终端绑定。系统后台可对数台不同的手机或固话进行绑定。当企业的部门较多时,可通过语音导航将电话自动接到相应部门。
2: Multi terminal binding. The system background can bind several different mobile phones or fixed phones. When there are many departments in the enterprise, the telephone can be automatically connected to the corresponding department through voice navigation.
三:化的资费和全国统一的通信方式。客户在外地拨打400电话也会按照市话收取费用。全国统一通信方式指的是号码不受公司地址变更或开设分公司的影响,客户在任何地点拨打都可以得到相应地区的服务。
3: Standardized tariff and national unified communication mode. Customers who dial 400 in other places will also be charged according to the local telephone. The national unified communication means that the number is not affected by the change of the company's address or the opening of a branch, and customers can get the service of the corresponding region at any place.
应用领域
application area 
在各大行业,如政府企事业单位、机械制造业、交通运输、建筑及房地产、金融保险及投资、住宿餐饮、批发零售、计算机软硬件、社会服务及保障、教育、文体娱乐等均有大量应用。
It is widely used in various industries, such as government enterprises and institutions, machinery manufacturing, transportation, construction and real estate, finance, insurance and investment, accommodation and catering, wholesale and retail, computer software and hardware, social services and security, education, sports and entertainment, etc.
如何办理
How to handle
直接的方法:去国内三大运营商营业厅处直接办理,但是优惠少,需要客户缴纳的款项也很多。
Direct method: go to the business hall of the three major domestic operators to handle it directly, but there are few discounts and a lot of money to be paid by customers.
另一途径:在三大运营商的下级代理商处办理,不过还要看代理商资质,资质比较好的会有优惠力度比较大的业务,办下来也和运营商直接办理是一样的。
Another way: handle it at the subordinate agents of the three major operators, but it also depends on the agent qualification. Those with better qualification will have businesses with greater preferential strength, which is the same as those directly handled by the operators.
两种途径一不同的就是资费。用户可以根据公司情况不同选择性办理。
One difference between the two approaches is the tariff. Users can handle it selectively according to the situation of the company.

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