Now, more and more enterprises have begun to use 400 phones, but some people don't know enough about 400 phones. The following knowledge can make you better understand 400 phones.
1、 The 400 phone is not a free phone. Some people confuse the 400 phone with the 800 phone. 800 phone is free, but it only supports landline dialing. If you dial with your mobile phone, you will be prompted that it is an empty number. The 400 phone is designed on the basis of the 800 phone, which is an upgraded version. But the 400 phone is not free. Mobile phones or landlines that dial 400 calls need to pay local calls, so don't mistake 400 calls for free calls.
2、 There is also a charge of 400 for answering the phone. 400 calls are charged bilaterally, that is, users need to bear the local call fee when making calls, and enterprises also need to pay. If the phones are free, the operators will not be able to make money, so this is definitely impossible.
3、 When you choose a 400 number, you must choose a good number. Now there are many second-hand 400 phones in the market. The second-hand 400 phone numbers are beautiful. Many people are willing to buy 400 numbers. However, there are disadvantages in choosing 400 phone. Once the second-hand number is handled, you may receive harassment calls.
4、 There are restrictions on the object of 400 telephone handling. It can only be handled by the company or an individual. There is no way for individuals to handle it. It can even be said that the 400 telephone is a special telephone for enterprises. It does not belong to a person, and intelligence belongs to enterprises and institutions.
5、 400 calls can only be answered, not dialed. There is no way to dial a 400 phone. If you receive a 400 call, it is not a 400 phone, but an Internet phone. This behavior is illegal in the industry. If it is found out, it will be sealed.
6、 How to install the 400 telephone. The 400 phone does not need to install any equipment. As long as the phone that can be answered is bound to the 400 phone, it can be used. However, relevant information must be provided when applying for 400 telephone. Including scanned copies of enterprise business license and ID card, as well as 400 telephone application form, etc. There is no charge for applying to open the 400 phone, but there is a charge for using the 400 phone.
7、 As for the 400 telephone number, the number can be selected. It is better to choose a number that is easy to remember. This is conducive to remember your number with users, which is also conducive to the long-term development of the enterprise.
8、 For the use of 400 phones, the use of 400 phones must have enterprise RBT, which is conducive to shaping a good image of the enterprise. There are also 400 calls, and more than 2 calls are transferred, which can solve the problem of busy line. Enterprises should publicize their 400 number, so that more people will know and use it.
In short, when using 400 phones, you should learn as much as possible about relevant knowledge, which can help you better understand and use 400 phones.