Speaking of 400 calls, you may feel familiar. Generally, the customer service calls of many companies start with 400. In fact, this also shows that the 400 phone mainly serves enterprise customers, that is, if ordinary enterprises deal with customer service problems, they will choose to use the 400 phone as their official customer service channel. With this channel, if the customer has any problems, you can directly call 400 to communicate with the customer service of the enterprise, so as to solve the customer's problems or product related problems.
So, as an enterprise, what about 400 telephone application?
First of all, 400 phones can be applied on major telecom service platforms, and generally have special application channels.
Therefore, major platforms such as China Mobile, China Unicom and China Telecom have special application channels for 400 phones.
Next, let's briefly talk about the main steps of 400 telephone application:
1. Select platform
The selected platform here means that you can choose all the major platforms of China Mobile / China Unicom / China Telecom. That is to say, choose the undertaking company that applies for or handles business by 400 telephone.
2. Select a phone number
After selecting the undertaking company, there are generally 400 telephone numbers in the 400 telephone application area. There will be many 400 telephone numbers for you to choose. You can choose your favorite numbers according to your preferences, combine them into the form of 400 telephone, and then select and determine the 400 telephone number you want.
3. Provide information of the company
This step is also well understood. To complete the 400 telephone application, as an enterprise, you need to provide some information related to the company to the undertaking company to facilitate him to go through some processes and procedures. After the review of the undertaking company, you can continue to take the next step!
4. Sign cooperation contracts and pay telephone related fees
After submitting the materials, the undertaking company has also completed the normal processes and procedures. Then, the next step is to sign a 400 phone cooperation contract with the undertaking company. There will certainly be relevant regulations on the way of listing 400 telephone charges, and each undertaking company will also have different packages and activities, which can be decided by the enterprise only after being optimistic. After signing the contract, the enterprise will generally need to pay a certain fee first. There is nothing special to say in this regard.
5. Officially opened for use
After the above steps are completed, your 400 phone application is completed! The next step is to open it and use it! Of course, the enterprise should also put the determined 400 phone number in each publicity outlet of the enterprise, so that consumers or customers can understand how to contact the company. At the same time, the service department of 400 phone should be set up inside the enterprise. In this way, after customers get through 400 phone, the enterprise will have special personnel to connect.
The above is the knowledge brought to you today. 400 telephone channel service providers have focused on the industry for many years and continuously provide users with valuable content. Please continue to pay attention to us for more content: http://www.jnsll.com