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400电话业务包含哪些功能?

来源:http://www.jnsll.com 发布时间:2021-12-10 09:12:45 浏览次数:

现在的400电话已经发展的很成熟了,而且各个运营商和代理商也开发了很多的功能,下面小编就介绍一下部分的功能,400电话业务的相关功能开放以下功能:
At present, the 400 telephone has developed very mature, and various operators and agents have also developed many functions. The following small series will introduce some functions. The relevant functions of the 400 telephone service open the following functions:
1、400电话自动分配:按主叫所拨电话的位置不同将呼叫接续到不同的电话号码或呼叫。按主叫所拨电话的时间不同将呼叫接续到不同的电话号码或呼叫。将拨打的电话按百分比分配到到不同的电话号码或呼叫。
1. 400 automatic telephone assignment: connect the call to different telephone numbers or calls according to the location of the dialed telephone. Connect the call to different phone numbers or calls according to the time of the caller's dialing. Assign dialed calls as a percentage to different phone numbers or calls.
2、400遇忙/无应答呼叫前转:具有被叫号码忙或无应答转移功能,当遇到被叫号码忙或无应答时,可把来话转至由业务用户事先规定的其他几个号码。规定业务用户多可登记4个前转号码,遇忙和无应答前转各有2个前转号码。对于每一个业务用户的一次呼叫,前转次数多3次。
2. 400 busy / unanswered call forwarding: it has the function of busy or unanswered transfer of the called number. When the called number is busy or unanswered, the incoming call can be transferred to several other numbers specified by the service user in advance. It is stipulated that business users can register more than 4 forwarding numbers, and there are 2 Forwarding numbers for busy and no response forwarding respectively. For a call of each service user, the forwarding times are more than 3 times.
3、400呼叫阻截:被叫客户可以允许某些地区用户的呼叫,对来自其它地区的呼叫进行阻止;或者不允许某些地区用户的呼叫,但允许来自其他地区的呼叫。
3. 400 call blocking: the called customer can allow calls from users in some regions and block calls from other regions; Or do not allow calls from users in some regions, but allow calls from other regions.
4、400专用密码:被叫客户可以要求所有来电事先输入正确密码后才能接通。
4. 400 special password: the called customer can require all incoming calls to enter the correct password in advance before they can be connected.
5、400话费分摊:通话费可在主被叫用户之间分摊。分摊方式:主叫用户负担本地通话费,被叫用户业务使用费用。
5. 400 call fee allocation: the call fee can be allocated between the primary and called users. Allocation method: the calling user shall bear the local call fee and the service use fee of the called user.
6、400费用控制:被叫客户可以对每月总费用或每月来话总次数设定上限,超过后自动停止接续。
6. 400 cost control: the called customer can set an upper limit on the total monthly cost or the total number of calls per month, and automatically stop the connection after exceeding the limit.
7、400呼叫分析:当被叫客户需要时,公司可以提供呼叫分析报告,内容包括:呼叫、遇忙、无应答次数,通话总时长、平均通话时长,并对使用情况提 供专家级分析。
7. 400 call analysis: when the called customer needs it, the company can provide a call analysis report, including call, busy, no response times, total call duration and average call duration, and provide expert analysis on the usage.
8、400企业彩玲:企业可制定个性化欢迎词,以提高用户体验
8. 400 enterprise Cailing: enterprises can formulate personalized welcome words to improve user experience
9、400IVR导航:客户来电通过IVR导航到相关部门,提高工作效率。
9. 400ivr navigation: customers' incoming calls can be navigated to relevant departments through IVR to improve work efficiency.
10、web呼叫功能:可以对客户来电进行录音、来电弹屏、CRM客户管理系统,不用投资便可拥有需要数十万元投资的呼叫。
10. Web call function: it can record customer calls, pop-up calls and CRM customer management system. It can have calls requiring hundreds of thousands of yuan without investment.
本文的精彩内容由济南400电话开通提供知识提供,本网站还有很多的精彩内容,更多的内容您可以点击进入:http://www.jnsll.com 我们有专门的客服为您解答问题
The wonderful content of this article is provided by Jinan 400 telephone. There are many wonderful content on this website. You can click to enter more content: http://www.jnsll.com  We have special customer service to answer your questions

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