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鑫诺商告诉你,400电话是什么?

来源:http://www.jnsll.com 发布时间:2021-12-01 08:12:12 浏览次数:

一、什么是400电话
1、 What is a 400 phone
400电话是一种主被叫分摊业务,即主叫承担市话接入费,被叫承担所有来话接听费用。目前已广泛用于金融、旅游、招商、售后服务等多行业多方面。
400 telephone is a shared service between the caller and the called, that is, the caller bears the local call access fee and the called bears all the incoming call answering fees. At present, it has been widely used in finance, tourism, investment promotion, after-sales service and other industries.
1、400电话业务介绍:
1. 400 telephone service introduction:
“400业务”,又称主被叫分摊付费业务,是运营商为被叫客户提供一个全国范围内的一号码,并把对该号码的呼叫接至被叫客户事先规定目的地的全国性智能网业务。该业务的通话费由主、被叫分摊付费。
"400 service", also known as the main called shared payment service, is a national intelligent network service in which the operator provides a national number for the called customer and connects the call to the number to the destination specified by the called customer in advance. The call fee of this service is shared by the calling party and the called party.
电话就是个十位数的电话号码,是中国联通为企业客户推出的全国统一客服、销售热线。400电话是一个中转号码不需要任何的安装和设备,,只要把号码开通,然后通过号码管理后台绑定企业的手机\座机或小灵通.企业的客户一拔打企业自己注册的400电话,会自动转接到他所绑定的电话上。在全国任何范围内,主叫用户只需拨打该“400xxxxxx”号码,无须加拨区号,便可按照企业业务用户预先设定的方案,将呼叫直接接转到客户所指定的电话号码或呼叫。
Telephone is a ten digit telephone number. It is a national unified customer service and sales hotline launched by China Unicom for enterprise customers. The 400 phone is a transfer number without any installation and equipment. Just open the number and bind it to the enterprise's mobile phone \ landline or PHS through the number management background. As soon as the enterprise's customer dials the 400 phone registered by the enterprise, it will be automatically transferred to the phone he binds. In any country, the calling user only needs to dial the "400xxxxxx" number without dialing the area code, and can directly connect the call to the telephone number or call specified by the customer according to the scheme preset by the enterprise business user.
2、400电话功能介绍:
2. 400 telephone function introduction:
1) 话费分摊
1) Telephone fee allocation
通话费用可在主叫和被叫的用户之间分摊。分摊方式:主叫用户支付本地通话费,被叫用户支付业务使用费用。
The call cost can be shared between the calling and called users. Allocation method: the calling user pays the local call fee, and the called user pays the service use fee.
2) 支持多级彩铃
2) Support multi-level RBT
在客户打入企业400电话时,在客服未接通之前响起的企业自行设定的彩铃,来代替普通单调的铃音,可设定总机分机彩铃功能。
When the customer enters the enterprise 400 phone, the enterprise's own RBT that rings before the customer service is connected can replace the ordinary monotonous ring tone, and the switchboard extension RBT function can be set.
3) 支持普通彩铃
3) Support normal RBT
在客户打入企业400电话时,在客服未接通之前响起的企业自行设定的彩铃,来代替普通单调的铃音.只能设定普通的彩铃。
When the customer enters the enterprise 400 phone, the enterprise's own RBT rings before the customer service is connected to replace the ordinary monotonous ring tone. Only the ordinary RBT can be set.
4) 支持捆绑20个电话号码
4) Support bundling 20 phone numbers
同时捆绑20部电话,根据作息规则,灵活控制开通和关闭。支持手机、小灵通和固定电话。 随意设定、队列接通。
At the same time, 20 telephones are bundled, and the opening and closing are flexibly controlled according to the work and rest rules. Support mobile phone, PHS and fixed telephone. Set freely and connect the queue.
5) 呼入电话的查询
5) Incoming call query
可以对咨询的电话号码、时间、通话时长等进行查询。便于企业更能保持长期跟踪。
You can query the telephone number, time, call duration, etc. It is convenient for enterprises to maintain long-term tracking.
6) 3秒钟快速接通、质量稳定、语音清晰,资费0.3元/分钟
6) Fast connection in 3 seconds, stable quality, clear voice, and the charge is 0.3 yuan / minute
3秒钟快速接通、质量稳定、语音清晰,资费0.3元/分钟。
Fast connection in 3 seconds, stable quality, clear voice, and the charge is 0.3 yuan / minute.
7) 全国统一号码,统一接入
7) National unified number, unified access
本文的精彩内容由济南400电话提供,本网站还有很多的精彩内容,更多的内容您可以点击进入:http://www.jnsll.com我们有专门的客服为您解答问题
The wonderful content of this article is provided by Jinan 400 telephone. There are many wonderful content on this website. You can click to enter more content: http://www.jnsll.com We have special customer service to answer your questions

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