1、 What is a 400 phone
400 telephone is a shared service between the caller and the called, that is, the caller bears the local call access fee and the called bears all the incoming call answering fees. At present, it has been widely used in finance, tourism, investment promotion, after-sales service and other industries.
1. 400 telephone service introduction:
"400 service", also known as the main called shared payment service, is a national intelligent network service in which the operator provides a national number for the called customer and connects the call to the number to the destination specified by the called customer in advance. The call fee of this service is shared by the calling party and the called party.
Telephone is a ten digit telephone number. It is a national unified customer service and sales hotline launched by China Unicom for enterprise customers. The 400 phone is a transfer number without any installation and equipment. Just open the number and bind it to the enterprise's mobile phone \ landline or PHS through the number management background. As soon as the enterprise's customer dials the 400 phone registered by the enterprise, it will be automatically transferred to the phone he binds. In any country, the calling user only needs to dial the "400xxxxxx" number without dialing the area code, and can directly connect the call to the telephone number or call specified by the customer according to the scheme preset by the enterprise business user.
2. 400 telephone function introduction:
1) Telephone fee allocation
The call cost can be shared between the calling and called users. Allocation method: the calling user pays the local call fee, and the called user pays the service use fee.
2) Support multi-level RBT
When the customer enters the enterprise 400 phone, the enterprise's own RBT that rings before the customer service is connected can replace the ordinary monotonous ring tone, and the switchboard extension RBT function can be set.
3) Support normal RBT
When the customer enters the enterprise 400 phone, the enterprise's own RBT rings before the customer service is connected to replace the ordinary monotonous ring tone. Only the ordinary RBT can be set.
4) Support bundling 20 phone numbers
At the same time, 20 telephones are bundled, and the opening and closing are flexibly controlled according to the work and rest rules. Support mobile phone, PHS and fixed telephone. Set freely and connect the queue.
5) Incoming call query
You can query the telephone number, time, call duration, etc. It is convenient for enterprises to maintain long-term tracking.
6) Fast connection in 3 seconds, stable quality, clear voice, and the charge is 0.3 yuan / minute
Fast connection in 3 seconds, stable quality, clear voice, and the charge is 0.3 yuan / minute.
7) National unified number, unified access
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