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400电话功能特性介绍

来源:http://www.jnsll.com 发布时间:2021-09-26 16:09:03 浏览次数:

密码接入 :业务用户可要求主叫用户在呼叫他的业务号码时,必须拨入密码方能接通。
Password access: the service user can require the calling user to dial in the password when calling his service number.
呼叫阻截 :业务用户可以设置允许或限制某些地区(或号码)拨打自己的唯一号码。
Call interception: business users can set to allow or restrict certain regions (or numbers) to dial their own unique numbers.
统一号码 :只需拨打“4006xxxxxx”号码,不需加拨区号,便可按照业务客户预先设定的方案,将呼叫直接接续到指定的呼叫中心。 灵活的路由选择方式 :按时间选路:可按不同时间段来选择接通相应的目的地。 按地区选路:对业务用户的呼叫可以根据主叫用户所在的地理位置选择路由。
Unified number: just dial the "4006xxxxxx" number without dialing the area code, and the call can be directly connected to the designated call center according to the scheme preset by the business customer. Flexible route selection mode: route selection according to time: the corresponding destination can be selected and connected according to different time periods. Routing by Region: calls to business users can be routed according to the geographical location of the calling user.
济南400电话
按比例选路:业务用户可以把呼叫按一定的比例分配至不同的目的码。
Proportional Routing: service users can allocate calls to different destination codes in a certain proportion.
遇忙/无应答前转 :主叫用户拨叫业务号码遇忙或无应答时,可把呼叫转接到事先设定的另一目的地。
Forwarding when busy / no answer: when the calling user dials the service number when busy or no answer, he can transfer the call to another preset destination.
灵活的计费方式 :系统可以灵活地配置计费方式,实现主被叫分摊付费。
Flexible billing method: the system can flexibly configure the billing method to realize the shared payment between the caller and the called.
呼叫次数限制 :对某一目的地同时呼叫数达到业务用户设定的限制值时,可不予接续,并向用户送录音通知。
Call frequency limit: when the number of simultaneous calls to a destination reaches the limit set by the service user, it can not be connected, and a recording notice can be sent to the user.
IVR语音引导功能 :利用中国联通骨干智能网设备为客户放音,实现IVR语音引导。利用此功能,业务客户可将不同区域的客服中心按产品或技能划分,实现专业化呼叫中心。
IVR voice guidance function: use the backbone intelligent network equipment of China Unicom to play for customers to realize IVR voice guidance. With this function, business customers can divide the customer service centers in different regions according to products or skills to realize professional call centers.
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The above is the knowledge about Jinan 400 telephone provided by Xiaobian. Please continue to pay attention to our website for more wonderful contents: http://www.jnsll.com

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