来源：http://www.jnsll.com 发布时间：2021-09-09 14:09:51 浏览次数：
1： What is a 400 phone?
The so-called 400 telephone is a virtual telephone number service nationwide by the three operators of China Telecom, China Mobile and China Unicom. This virtual number is composed of 10 digits. The 400 telephone adopts the caller sharing method, that is, the caller bears the city call fee, and the called bears the city call fee and long-distance fee.
In any place in China, the calling user of the 400 telephone only needs to dial the virtual number of the 400 telephone, and the call can be directly connected to the telephone number or call office specified by the customer according to the setting of the enterprise user who has handled the business, and the calling does not need to pay long-distance charges in this process.
2： What's the difference between a 400 phone and an 800 phone
The 400 phone is an upgraded version of the 800 phone. Unlike the 800 phone, the 400 phone supports mobile phone dialing. With the rapid development of the times, most have smart phones, and 800 phones obviously can't keep up with the demand. Another feature of 400 telephone is that 400 telephone is a customer service hotline applied by enterprises for convenient customer service. The 400 telephone does not need any additional equipment. After opening, it only needs to be bound with the original physical telephone and answer with the original telephone. The caller only needs to pay the local call fee, and the long-distance call fee is borne by the enterprise user, which is conducive to the enterprise's customers to reflect their demands to the enterprise.
3、 Why is the 400 phone so popular
Compared with the general mobile phone number or fixed phone number, the 400 number is easy to remember and easy to dial. As a very popular communication telephone in enterprises today, the powerful and simple background and the function of national unified number provide convenience for the sales and after-sales service of enterprises, help to create a good after-sales reputation of enterprises and bring more customer groups to enterprises. Therefore, 400 telephone has always been favored by enterprises.
At this point, we can see that the main purpose of enterprises handling 400 calls is to better serve consumers. On the one hand, it improves the after-sales service quality of enterprises and on the other hand, it promotes the sales of enterprise products. For consumers, it saves information charges and effectively reflects information and opinions to businessmen. Therefore, 400 telephone is a win-win business for both sides, and the handling of 400 telephone by enterprises has naturally become an essential business.
The above information is the knowledge sharing provided to Xiaobian by the regular 400 telephone service provider in Jinan. For more wonderful content, please click our website: http://www.jnsll.com We will have more content for you to check later