来源：http://www.jnsll.com 发布时间：2021-03-22 17:03:25 浏览次数：
For enterprises, it is very important to save costs, increase revenue and reduce expenditure. It is related to the sustainable development of enterprises in the future, and it is also an important foundation for enterprises to become bigger and stronger. As the current popular enterprise hotline, 400 telephone has made a positive contribution in cost saving. It has been adopted by many powerful enterprises in China and won the recognition and favor of users.
Enterprises only need to have a 400 phone number, which is equivalent to having a strong enterprise hotline system. It can make use of the existing landlines and mobile phone numbers of enterprises to establish a multi-functional online response system. This response system is based on the back office management system of 400 telephone. It can connect the incoming calls from all over the country at the same time and realize the advantage of multi line connection at the same time. Its importance is self-evident to enterprises.
Compared with 800 telephone, enterprises only need to bear the long-distance cost, while consumers bear the local call cost, which is lower than 800 telephone cost, greatly saving the enterprise call cost. In addition, IVR automatic voice response system can be set up for 400 calls, which can provide voice prompt for customers when they call, and input corresponding information according to the content of customers' needs, so as to facilitate the dialler to have a conversation with customer service at one time, save the time of consumers and enterprises, and avoid enterprises from allocating more manpower and material resources to establish a special service center system.
In addition, the 400 phone also has the functions of call monitoring, statistical management system, customer service evaluation, etc. these functions are an important help for enterprise internal performance management, improving enterprise operation efficiency, and reducing enterprise labor and management costs This is the advantage that other communication methods do not have. For enterprises, having a regular 400 telephone service system is equivalent to having a strong partner.