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400电话是如何为企业节省运营成本?

来源:http://www.jnsll.com 发布时间:2021-03-22 17:03:25 浏览次数:

对于企业来说,节省成本,开源节流是非常重要的一件事情,它关系到企业今后的可持续性发展,也是企业做大做强的重要基础。400电话作为当前流行的企业热线,在节省成本方面做出了积极的贡献,被国内众多的实力企业所采用,获得了用户的认可和青睐。
For enterprises, it is very important to save costs, increase revenue and reduce expenditure. It is related to the sustainable development of enterprises in the future, and it is also an important foundation for enterprises to become bigger and stronger. As the current popular enterprise hotline, 400 telephone has made a positive contribution in cost saving. It has been adopted by many powerful enterprises in China and won the recognition and favor of users.
企业只需要拥有一个400电话号码,就等于拥有了一个强大的企业热线系统。它可以利用企业现有的座机、手机号码,建立一个多功能的在线应答系统,这个应答系统一400电话的后台管理系统为基础,可以同时接通来自全国各地的来电,并实现了多线路同时接通的优势,其重要性对企业不言而喻。
Enterprises only need to have a 400 phone number, which is equivalent to having a strong enterprise hotline system. It can make use of the existing landlines and mobile phone numbers of enterprises to establish a multi-functional online response system. This response system is based on the back office management system of 400 telephone. It can connect the incoming calls from all over the country at the same time and realize the advantage of multi line connection at the same time. Its importance is self-evident to enterprises.
              济南400电话
相对于800电话而言,企业只需要承担长途费用,而消费者承担市话费用,这样比800电话费用更低,很大的节省了企业通话成本。另外400电话还可以建立IVR自动语音应答系统,对客户来电时提供语音提示,并根据客户需要咨询的内容输入相应信息,方便拨打者一时间与客服对话,同时节省了消费者和企业的时间,也避免了企业布置更多的人力和物力来建立专门的服务中 心系统。
Compared with 800 telephone, enterprises only need to bear the long-distance cost, while consumers bear the local call cost, which is lower than 800 telephone cost, greatly saving the enterprise call cost. In addition, IVR automatic voice response system can be set up for 400 calls, which can provide voice prompt for customers when they call, and input corresponding information according to the content of customers' needs, so as to facilitate the dialler to have a conversation with customer service at one time, save the time of consumers and enterprises, and avoid enterprises from allocating more manpower and material resources to establish a special service center system.
另外,400电话还以设置呼叫监控功能、统计管理系统、客服评价等功能,这些功能是企业内部绩效管理,提升企业运营效率,降低企业人工和管理成本的重要助力,真 正帮助企业实现了现代化效率高管理,这是其它通讯方式所不具备的优势,对于企业来说,拥有一个正规的400电话服务系统,就等于拥有了一个强大的合作伙伴。
In addition, the 400 phone also has the functions of call monitoring, statistical management system, customer service evaluation, etc. these functions are an important help for enterprise internal performance management, improving enterprise operation efficiency, and reducing enterprise labor and management costs This is the advantage that other communication methods do not have. For enterprises, having a regular 400 telephone service system is equivalent to having a strong partner.

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