来源：http://www.jnsll.com 发布时间：2021-02-14 21:02:09 浏览次数：
We can't afford the labor cost of 24-hour staff on duty and on the phone. What should we do? It is of course difficult for enterprises to solve this problem by themselves. But if the enterprise opens 400 telephone, this is no longer a problem.
400 telephone message mailbox function, easy to solve customer call demand. When the 400 phone is busy or unable to answer, the customer will hear the prompt: "leave a message after the beep" when dialing. Audio files can be listened to online or downloaded to the local platform for saving. All voice messages are reserved for 30 days, and the maximum recording time is 10 minutes. If the 400 phone agent does not give you access to the platform, you can consult the 400 phone agent to understand.
With the help of 400 phone's message mailbox function, enterprises can operate as follows: answering customers' calls during working hours, providing excellent telephone service for customers in time;
During non working hours, there is no need to arrange the staff on duty to answer the phone, only need to open the message mailbox function. If the customer calls, leave a message to 400. The staff will solve the customer's needs immediately after going to work. What if you still need to answer customers' calls at any time during non working hours and don't want employees to be on duty all the time? There's still a way.
Set the transfer time and extension, and transfer the customer's call to the on duty extension during non working hours!
400 telephone can flexibly set the transfer time and extension. According to the working hours, enterprises can accurately adjust the answering time and the answering extension. The answering time is divided into working time and non working time, and then the answering extension is divided into working time answering extension and non working time answering extension.
This article is provided by Jinan 400 telephone. For more information, please click http://www.jnsll.com Official website