来源：http://www.jnsll.com 发布时间：2021-02-14 21:02:48 浏览次数：
After the opening of the 400 phone, small and medium-sized enterprises generally do not arrange 7 * 24 hours on duty, so in the face of the coming New Year's day and Spring Festival holiday, how can the customer service personnel not deal with the emergency contact of a customer in time? Jinan 400 phone recommends the following functions to help enterprises spend unattended holiday easily.
1. 400 phone agent recommendation 1: call recording function
Are you worried that customers' demands can't be handled in time during the new year's day? You need 400 phone call recording function.
This function can automatically record the whole process of 400 incoming calls. Audio files can be listened to online or downloaded to the local platform for saving. Customer needs are recorded in the whole process and processed one by one after the holiday.
2. 400 phone agent recommendation 2: missed call email reminder
Push the analysis report of missed calls to the designated mailbox according to the time specified by the enterprise, so that the enterprise management personnel can supervise and adjust.
Missed customer calls and analysis report will be fed back to you by the missed call email reminder function of 400 phone. Even if it's a vacation, you can accurately control the customer's needs.
3. 400 phone agent recommendation 3: message mailbox function
When the 400 phone is busy or unable to answer, the customer will hear a prompt when dialing with this function: leave a message after the beep. Audio files can be listened to online or downloaded to the local platform for saving.
Even if they can't answer, they can keep the call demand of every customer during the next holiday. Deal with it immediately after the holiday. Improve customer call satisfaction during New Year's day.
4. 400 phone agent recommendation 4: mobile phone binding function
With the mobile phone binding function, you can travel with your family and friends during the holidays. What if there is a call from a customer? 400 phone's mobile phone binding function, immediately transfer customer calls to your mobile phone. Play and work together!