来源：http://www.jnsll.com 发布时间：2020-11-16 18:11:19 浏览次数：
1. Intelligent call distribution: there are three modes: sequential answering, average answering and random answering.
2. Reply according to the calling area: when the enterprise has branches in multiple regions, the transfer number should be set according to different regions; it can facilitate the work management of regional branches of enterprises and improve the service quality of enterprises.
3. Answer according to the call time: different call time is assigned to different numbers to answer, which truly guarantees the 24-hour service response of the enterprise and reflects the service concept of enterprise user first.
4. Black and white list of incoming calls: set the blacklist of incoming calls you don't want to answer or malicious harassment calls to effectively intercept malicious harassment. The frequent contact of enterprises and old customers as the white list of calls, the number will be given priority access, will not be missed.
5. Call statistics and analysis: effectively record call data, analyze customer attributes from call time and region, deeply tap customer value, effectively analyze advertising effect of remote enterprises, and judge the work quality of customer service personnel.
6. Self service management background: log in to query the business usage at any time, and make corresponding settings according to the needs, so as to increase the user's freedom of use and better serve the enterprise's operation and management.
7. Enterprise welcome message (RBT): it is specially tailored for enterprises. Enterprises can call in a short time to convey the true information to customers, including products, services, culture and greetings. It is a good business card of enterprises.
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