来源：http://www.jnsll.com 发布时间：2020-07-24 13:07:23 浏览次数：
VR navigation assistant function. After opening this function, it can be used during holidays or off-duty hours, When a customer dials the 400 number, he / she can directly connect to the designated extension without pressing the key to select the Department. After the designated extension manually connects with the customer's demand, press "* + extension number on the phone according to the demand to transfer to the corresponding extension, and then continue the call; (IVR function needs to be opened first) the super switchboard needs to be opened at the same time with the small secretary of the super switchboard.
Super switchboard Secretary
The small secretary of the super switchboard belongs to the subsidiary function of the super switchboard. The flexible coordination time is set to switch on and off the super switchboard during the working hours or non working hours. The user can set the super switchboard to answer during the working hours, and transfer to the ordinary IVR navigation answering in the off duty time, and the customer can select the answering extension by himself. (IVR and super switchboard functions need to be opened first)
Limit of the number of keys in the jump navigation: add "0" extension under the first level navigation, and set one or more key digits for other extensions. IVR voice navigation function must be activated at the same time. The effect is as follows: welcome to call * * company, call 801 for customer service department, 802 for business department and 0 for number inquiry
Email reminder of missed calls
Add email sending function, the system will send missed calls to the mailbox designated by the user at 11:00 and 17:00 every day (the call is recorded as the end of the current time); you can set up up up to 3 receiving email boxes;
By default, 20 transfer calls will be bound, and additional function fee will be paid for additional lines, up to 200.
When the 400 phone is busy or unable to answer, the customer will hear a prompt when dialing, and can leave a message after the beep. The audio file can be heard online on the platform or downloaded to local storage. All voice messages are retained for 30 days. It is necessary to add the function of RBT.