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为您分享:400电话的转接设置方法

来源:http://www.jnsll.com 发布时间:2020-06-04 14:06:51 浏览次数:

1.按照绑定的坐席顺序接听电话
1. Answer the call according to the binding seat order
如果说企业绑定了3个号码,然后这个时候来电话了,是按照顺序转接,比如1号有电话的情况,会转接到2号,以此类推,企业可以将员工能力来排位置,这样也能提升成交率。
If the enterprise binds three numbers and then calls at this time, it will transfer them in order. For example, if there is a phone number on No. 1, it will transfer it to No. 2, and so on. The enterprise can arrange the position of employees' ability, which can also improve the transaction rate.
2.系统随机安排接听坐席
2. The system randomly arranges the reception seat
比如企业的400电话绑定了3个号码,就会在这3个号码里面随机接通1个没有接听电话的坐席,以此类推下去,每个坐席接听电话的概率都是一样的。
For example, if an enterprise's 400 phone is bound with three numbers, it will randomly connect one seat that does not answer the phone, and so on. The probability of each seat answering the phone is the same.
3.循环模式
3. Cycle mode
比如说电话没有接通,然后就开始循环转接到下一个坐席。
For example, if the phone is not connected, it will start to cycle to the next seat.
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4、企业总机
4. Enterprise switchboard
来电时,系统播放欢迎导航词(如财务室请按分机号101,客服部请按分机号102等),主叫方按键之后,来电被接通到设置好的若干部电话上,并进行顺序呼转,优点是每个分机号对应的是多部电话。
When calling, the system plays the welcome navigation words (for example, press extension 101 for the finance office, press extension 102 for the customer service department, etc.). After the caller presses the key, the call is connected to several set phones, and the call is transferred in sequence. The advantage is that each extension number corresponds to multiple calls.
5、主叫识别
5. Caller identification
实现分区域转接,比如上海的来电转接到若干部电话上,北京的来电转到其他的电话上。
Realize regional transfer, such as the transfer of calls from Shanghai to Ruo cadre's phone, and the transfer of calls from Beijing to other phones.
6、选择呼转
6. Select call forwarding
来电时,系统播放欢迎导航词(如财务室请按1,客服部请按2等),主叫方按键之后,来电被接通到设置好的电话上,缺点是一个按键只能对应一部电话。
When calling, the system plays the welcome navigation words (for example, press 1 in the financial room, press 2 in the customer service department, etc.). After the caller presses the key, the call is connected to the set phone. The disadvantage is that one key can only correspond to one phone.
有了济南400电话上面的小总结,希望对广大客户有所帮助,如果有什么不理解的或者寻求帮助的请点击我们的网站:http://www.jnsll.com或者来电咨询,我们会尽全力为您解决
With the summary on Jinan 400 phone, I hope it can help our customers. If you don't understand or ask for help, please click our website: http://www.jnsll.com Or call for consultation, we will do our best to solve it for you

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