The 400 phone is a virtual number that starts with "400" and consists of ten digits. The basic services are provided by China Telecom, China Mobile, and China Unicom, and the charging method is based on the sharing of calls and calls. Calling from all over the country does not require adding an area code. Enterprises only need to bind their original landlines and mobile phones to connect calls transferred from 400, without the need for wiring and installation, and without the need for hardware infrastructure investment.
An 800 phone number is a number that starts with "800" and is usually provided by the operator. The 800 call is a fully free call, and customers do not need to pay any call fees to make the 800 call. The call fees are borne by the enterprise.
01 Cost sharing method
The 400 call is a cost sharing call, where customers and businesses share the cost of the call. The 800 call is completely free, and customers do not need to pay any call fees.
02 Number Application and Attribution
The 400 phone number is purchased and applied for by enterprises themselves, and suitable numbers can be selected according to their needs. The 800 phone number is provided by the operator, and the enterprise needs to apply to the operator, and the operator will assign an 800 number to the enterprise.
03 Number recognition
Generally speaking, when customers make a 400 call, the identification of the number is usually "400-XXXX-XXXX". The identification of an 800 phone is usually "800-XXXX-XXXX". Customers can quickly identify the type of phone number they are calling through number identification.
01 Requirements Analysis
Enterprises should select appropriate phone numbers based on their own needs analysis. If companies want to provide more free and convenient services to attract more customers to call, they can choose 800 calls. If the company wants customers and the company to share the call cost, they can choose 400 calls.
02 Budget considerations
When choosing a phone number, companies also need to consider budget factors. As a fully free phone call, the cost of 800 calls is usually higher than that of 400 calls. Enterprises need to choose appropriate phone numbers based on their financial situation and budget.
03 Customer Requirements
Enterprises should choose phone numbers based on customer needs and habits. If the main customer group of the enterprise is more inclined to use free phones, then 800 phone calls may be more suitable. If the customer does not have special requirements for call fees, a 400 phone call can also meet the customer's needs.
There are some differences between the 400 phone and the 800 phone in terms of cost sharing, number application and attribution, and number recognition. When choosing a phone number, enterprises should comprehensively consider factors such as their own needs, budget, and customer needs.
The above is the question content explained to you by the 400 hotline editor in Jinan. If you have any doubts or needs about this, please come to our website http://www.jnsll.com Do consulting!